We are sorry that you were not satisfied with your JAS Cosmetic’s product. We strive to deliver the best in skincare and value you as a customer of the JAS Cosmetic’s family. If you would like to try a different JAS Cosmetic’s product in lieu of the one your returning it would be a pleasure to send it to you or if you would like to discuss your concern regarding your current purchase or would like guidance with another purchase, please call and speak with our cosmetic consultants at 914-834-3379. Should you wish to proceed with you return kindly fill out the return form below. A prepaid return label will be emailed to you. Please be sure to include the return item with the original package slip. We would again like to thank you for being a JAS Cosmetic’s customer.